Sherweb launches HacWare for MSPs to strengthen client cybersecurity with AI-driven phishing simulations and training

MONTRÉAL – May 13, 2025 – Sherweb, the cloud marketplace and distributor that gives MSPs everything they need to run and scale their offerings, today announced the addition of HacWare to its marketplace. The platform equips Sherweb’s partners with an advanced, AI-driven solution for phishing simulations and personalized cybersecurity awareness training, helping MSPs build stronger defenses without adding operational complexity.

As phishing attacks grow more sophisticated and with AI-generated scams and business email compromise (BEC) attacks on the rise, businesses face increasing pressure to educate their employees and minimize human risk. Human error remains one of the leading causes of cybersecurity breaches today, and security awareness programs have become essential to any comprehensive cybersecurity strategy. Yet traditional training often fails to engage users or adapt to evolving threats.

Designed with simplicity and automation in mind, HacWare identifies user vulnerabilities, customizes attack simulations and delivers tailored, bite-sized learning modules. Its lightweight integration makes it an ideal complement to existing security stacks, including email protection, endpoint security and human risk management platforms.

“Today’s threat landscape demands that cybersecurity isn’t just reactive—it must be proactive, continuous, and user-centric,” said Benji Germain, Vice President of Product at Sherweb. “This addition to our marketplace helps MSPs take a smarter, more strategic approach to human risk. By embedding security awareness into everyday business operations, partners can better protect their clients, reduce overall risk and build stronger, more resilient businesses.”

With this launch, Sherweb continues to expand its flexible cybersecurity portfolio, offering MSPs scalable solutions to meet evolving threats. Whether partners are expanding established security programs or introducing training initiatives for the first time, the new platform provides a powerful tool to make cybersecurity education an everyday advantage.

“Phishing attacks in Canada have surged nearly 200% in the past year, putting immense pressure on small businesses and MSPs to strengthen their defenses,” said Tiffany Ricks, Founder and CEO of HacWare. “By joining the Sherweb marketplace, HacWare is making it easier than ever for partners to access AI-driven tools that simplify security awareness and dramatically reduce human risk. This collaboration empowers MSPs to stay ahead of evolving threats and protect their clients more effectively.”

HacWare will be available immediately. For more information, please visit https://www.sherweb.com/security/hacware

About Sherweb

Since 1998, Sherweb has been connecting businesses with IT solutions tailored to their needs. Our growing team of over 1,000 experts help our reseller partners succeed with software from leading brands and value-added services that help them offload technical operations and extend their cloud expertise, from tech support to cybersecurity.

Media contact

Kate O’Neill
Marketing Communications Manager, Sherweb
koneill@sherweb.com

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